Team Leader or Supervisor

Course Level:
3
Typical Duration:
12 months (Not including 3 month End Point Assessment period)
Qualification:
Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment (EPA) which can be provided as part of your apprenticeship.

Course Overview

A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions, and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Key responsibilities are likely to include supporting, managing, and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.