Course:Customer Service Practitioner (Level 2)
Expected Duration:12 Months
Working Hours:9:00am to 5:00pm (days to be confirmed), 37 hours a week
Required Qualifications:GCSE or equivalent English and Math (Grade 4 or above) desirable
Possible Start Date:31/07/2023
Positions Available:1 position available
This is an exciting opportunity to develop a career within the sales/lettings industry. We are looking for a dynamic Apprentice to work for a well-established company based in Sunderland. You will gain general office experience in administration as well as valuable property sector knowledge.
What will the apprentice be doing?
- Assisting with sales
- Dealing with customers directly
- IT work such as using excel
- A wide range of duties in a fast paced environment
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will gain your level 2 apprenticeship in customer service, including Functional Skills if required, this training will be given at your placement.
What is the expected career progression after this apprenticeship?
This company has a history of retaining their successful apprentices. There is also a option to move into a higher level qualification if retained.
Desired skills and personal qualities:
- Communication skills
- IT skills
- Customer care skills
- Team working
- Non judgemental
- Excel skills
GCSE or equivalent English and Math (Grade 4 or above) desirable.