Customer Service Furniture Apprentice

  • Course:

    Customer Service Practitioner (Level 2)
  • Location:

    Newcastle Upon Tyne
  • Expected Duration:

    12 Months
  • Wage:

    £10,158.72 p/a
  • Working Hours:

    Monday to Friday (9:00am to 5:00pm), 37 hours a week
  • Required Qualifications:

    GCSE or equivalent English and Math (Grade 4 or above) desirable
  • Possible Start Date:

    31/07/2023
  • Date Posted:

    07/06/2023
  • Positions Available:

    2 positions available

Vacancy Overview

A brilliant opportunity to work in a wonderful family-run luxury furniture store. Your roles will include but not be limited to interacting and welcoming customers, answering the phones and responding to emails.

 

What will the apprentice be doing?

    • Answering calls
    • Greeting customers
    • Responding and sending emails.

 

What training will the apprentice take and what qualification will the apprentice get at the end?

    • Apprenticeship Standard Customer service practitioner Level 2
    • Training will be given in the workplace and occur monthly
    • Functional Skills in Maths and English, if required.

 

What is the expected career progression after this apprenticeship?

Once qualified this could lead to a full-time position within the organisation

 

Desired skills and personal qualities:

    • Communication skills
    • Customer care skills
    • Team working

 

Qualifications:

GCSE or equivalent English and Math (Grade 4 or above) desirable.

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